Aliso Viejo, Ca – August 15, 2005: CRMnow announced today that Cherry Creek Mortgage Company of Greenwood Village, Co has selected Mortgage iQ as their Enterprise CRM platform. With offices located throughout the Western and Midwestern U.S., Cherry Creek Mortgage has been providing quality real estate financing nationwide since 1987.
Twice named as one of the “fastest growing private companies in America” by Inc. Magazine, Cherry Creek Mortgage has grown to over 500 employees. An Enterprise CRM system was the next logical step in standardizing workflow and systems to maximize productivity.
“Mortgage
iQ was the clear choice to drive our customer-centric culture and CRM
initiative. Our goal is to provide our customers with the support and personal
attention they deserve and Mortgage iQ provides us with a CRM platform
ready-built for our industry.”
- Jeffrey S. May President and CEO, Cherry Creek Mortgage Company
Phase
I of the Mortgage iQ implementation will focus on replacing several disparate
and stand-alone databases formerly used throughout Cherry Creek Mortgage. Once
all prospect and customer data is aggregated in a single data repository,
Mortgage iQ will become the dashboard that provides all the information needed
to quickly assess each customer and loan at every stage of the relationship from
prospect to customer and back to prospect.
Combined
with advanced marketing tools available within Mortgage iQ, Cherry Creek
Mortgage will be able to provide state-of-the-art automated marketing,
cross-selling and customer service to their many offices at an individual branch
as well as an enterprise level.
“Mortgage
iQ will give us the tools needed to provide our customers with the cutting edge
customer experience we are dedicated to providing,” says Jeffrey S. May.
In
addition Cherry Creek Mortgage will use Mortgage iQ to implement advanced
workflow automation making the loan process easier for the Loan Officer,
Processor and Customer. Mortgage iQ is expected to become the scalable and
flexible enterprise database that puts real-time critical information and
workflow at the fingertips of the entire company.
About
Cherry Creek Mortgage Company.
As a full service mortgage banker, Cherry Creek Mortgage Company brings Wall
Street to Main Street. The Company embodies the best of the big and small
lenders combined. By dealing with FNMA, FHLMC, and Wall Street conduits, Cherry
Creek Mortgage Company offers their customers a variety of loan products,
services, and financial backing. But what sets them apart is their small company
touch. Their customers have come to count on the flexibility, communication, and
attention to detail Cherry Creek Mortgage provides.
About
CRMnow and Mortgage iQ -- CRMnow is a leading provider of CRM
application software and consulting services, enabling corporations to sell to,
market to, and serve customers across all business roles and processes. CRMnow
is a Top-10 Business Partner for SalesLogix® (its CRM engine of choice) and has
over 20 years combined experience in providing CRM technology along with equal
years experience in mortgage. Note to Editors: CRMnow and Mortgage iQ are
trademarks of King Technology Group, LLC. All other product and company names
mentioned are the property of their respective owners and are mentioned for
identification purposes only. For more information about Mortgage iQ, please
visit www.crmnow.com