CRMnow Announces Black Belt in CRM™ Certification
First of its kind curriculum developed specifically for
end-users drives optimal efficiency and effectiveness in the use of CRM
technology
Aliso Viejo, Ca. May 13, 2009 - CRMnow today announced the launch of a comprehensive
curriculum and practice for Black Belt Certification in Customer Relationship
Management. This all-inclusive course is designed to help users achieve a
high degree of competence in CRM best practice skills and in utilization of the
applications provided by CRMnow.
Delivered in a web based learning environment, the Black Belt
in CRM Certification is achieving ground breaking results by taking students
beyond the basics of CRM software instruction and into the realm of effective
CRM processes and techniques. By combining practical workflow training,
effective Tips and Tricks and engaging "Q and A" the curriculum focuses on
managing a daily groove, promoting team work, mastering marketing techniques and
improving time management. The result is a super-charged CRM based workflow.
"The development of this certification is a direct result of a need we saw in our customer base" says Chris King, President of CRMnow. "Because no matter how good your CRM software is, your people need to be excited about it, understand its practical use and be able to measure the direct benefits."
CRMnow tailors the Black Belt in CRM
Certification curriculum to meet the needs of each individual company. Starting
with a set of content rich sessions, the subject matter is further developed and
refined to meet the unique workflow and business goals of each client.
The first certifications are about to be awarded to members of South Pacific Financial in Rancho Cucamonga, Ca. Tim Cahill, President of South Pacific Financial, says "We are so proud of our Branches and their commitment to go beyond normal business processes and embrace strong CRM practices. We are very happy with the content and quality of the Black Belt in CRM curriculum and look forward to seeing the results."
To learn more about the Black Belt in CRM
Certification please call Karyn King at (866) 757-1130 or e-mail
kking@crmnow.com.
About CRMnow: CRMnow is a
leading provider of CRM application software and consulting services, enabling
its clients to sell, market and service customers across all business roles and
processes. CRMnow is the maker of Mortgage iQ, a leading CRM application for
Mortgage Broker and Bankers. CRMnow is a top Business Partner for SalesLogix
(its CRM engine of choice) and has over 20 years combined experience in
providing CRM technology along with equal years experience in mortgage. Note to
Editors: CRMnow and Mortgage iQ are trademarks of King Technology Group, LLC.
All other product and company names mentioned are the property of their
respective owners and are mentioned for identification purposes only. For more
information about CRMnow and Mortgage iQ, please visit
www.crmnow.com